Spridz is software for better measuring & improving customer experience
Each team member gather real time customer satisfaction with a personal snippet, that you add to your email signature or helpdesk system.
Get all the important data you need to improve your team performance. Easy tracking, visualize and measure your customer happiness.
Set company goals and motivate your employees, happy employees make happy customers. Stand out from the crowd and attract new customers.
Don’t just go by your intuition, but really depend on actual numbers! Statistics will provide you with information on how well your company is doing. Which employee is responsible for this, who should step up their game and where are the areas in need of improvement?
Is the client happy with your reply, is something still missing, is there room for improvement? These assessments are collected and translated into transparent data in your personal account, providing you with real insight into your performances.
Get actionable insights for your business and select your preferred time frames to report on.
We have customers worldwide and they are happy what Spridz offered them
Spridz.com has revolutionized our entire company. Our revenue has doubled, and our employees have never been more motivated. We started out with 3 employees using our Spridz.com account. Within two weeks, all 54 of our employees had their own accounts. Many of our clients witnessed our success, and have created accounts for themselves as well. It has streamlined our customer support, a real pleasure to use.
Prior to our engagement with Spridz, I felt that our organization was running on all cylinders. The sales team was working very hard, and financially we were doing very well, but ultimately we had no idea what our true potential was. After hearing from a friend, I decided to create an account. The results have been phenomenal. We have uncovered our weaknesses, and addressed them. We see the results in every aspect of our business.